FAQ

1. Where do you ship?

We currently ship only within the United States. International shipping is not available at this time.

2. Do you offer free shipping?

Yes. We offer FREE shipping on all U.S. orders, with no minimum purchase required.

3. How long does order processing take?

Orders are processed within 3–4 business days after payment confirmation. Processing includes order verification, quality checks, and packaging.

4. How long does shipping take?

Once shipped, delivery typically takes 5–6 business days. Shipping times may vary due to location, carrier delays, or weather conditions.

5. Can I track my order?

Yes. Once your order ships, you will receive a confirmation email with a tracking number. Tracking information may take 24–48 hours to update.

6. What is your return policy?

We accept returns within 7 days of delivery, provided items are unused, unworn, and in original condition with all tags and packaging.

7. Do you offer exchanges?

Yes. Exchanges are accepted within 10 days of delivery, subject to product availability.

8. When will I receive my refund?

Approved refunds are processed within 5–10 business days after we receive and inspect the returned item.

9. What if I receive a damaged or incorrect item?

Please contact us within 48 hours of delivery with photos or videos. We will arrange a replacement or refund at no additional cost.

10. How can I contact customer support?

You can contact us via: